JOBS

Support Education, Conservation, Zoological Research and Recreation.

Director of Individual Giving (Full Time)

the opportunity

Oklahoma Zoological Society (OZS) is seeking a seasoned and successful Major Gifts Fundraiser to lead the Zoo’s individual major gifts program and grow the Zoo’s private contributed revenue.
 
As Director of Individual Giving, you will report to the Executive Director and working closely with the OZS Board and CEO of the Oklahoma City Zoo. In this role, you will oversee the major gift program, including identifying, cultivating, and soliciting individuals in support of the Zoo’s mission. This is an exciting opportunity to join a growing team committed to making significant impacts in the field of conservation and zoos.

You will design and execute a major gifts strategy for the Zoo and your portfolio. With a track record of soliciting and closing six- and seven-figure gifts, you are a creative, entrepreneurial, and highly motivated fundraising leader who thrives on meeting with donors and setting up leadership for successful relationships with donors. You will manage a portfolio of donors with capacity to give at the five- six- and seven-figure levels and work directly with Board Members, Trustees, and leadership donors to accelerate giving for the Zoo for operating, capital and endowment.
 

Responsibilities

  • Portfolio Strategy and Management: Create and lead the strategy for a portfolio of major and principal gift donors and prospects. Build and manage a portfolio of 100+ donors at the $25K level along with seven- to eight-figure prospects. Develop bespoke cultivation, solicitation, and stewardship plans for each.
  • Key Donor Management: Collaborate with the Executive Director and OKC Zoo CEO on the management of select high-capacity donors, including support for meeting preparation and follow up.
  • Fundraising Volunteer Management: Partner with and support the Zoo’s Trustees, volunteer leaders, and senior leadership to make the best use of their time and talent to bolster fundraising efforts and ensure their effectiveness as Zoo ambassadors.
  • Culture of Philanthropy: Continue to build supportive and cooperative working relationships with appropriate OZS and Zoo staff members, share best practices and new ideas, and collaborate on donor cultivation when needed.
  • Operating Effectiveness and Data Analysis: Actively track and evaluate key performance metrics and activities, in close collaboration with the Zoo’s leadership team. Conduct and oversee data analysis to continually improve practices, drive action, and inform decisions across the team.
  • Donor and Prospect Engagement: Build and manage meaningful relationships with prospects and donors through visits, correspondence, and consistent communication. With the support of wealth screening and other research, continue to build a qualified pipeline of new prospects and implement effective donor engagement opportunities.
  • Programs and Mission: Develop and maintain familiarity with programmatic needs, budgets, and priorities for the Zoo. Represent Zoo’s mission and persuasively articulate its impact and conservation strategies.
  • Fundraising Collateral: Ensure the timely creation and distribution of customized fundraising and stewardship materials, collateral and briefings, and highly personalized proposals with support from the Zoo’s marketing and communications teams.
  • Fundraising Events: Working with the Zoo’s event teams, design and execute events that maximize major donor and prospect cultivation opportunities and serve as a lead for these events.
  • Other duties as assigned.

minimum Qualifications

  • A minimum of eight years of experience in fundraising or donor relations, including a minimum of three years in a leadership position securing funds directly.
  • BS/ BA degree.
  • Demonstrated success in closing five- and six-figure gifts.
  • Deep understanding of fundraising best practices and competency in developing and managing high-level gift strategy execution.
  • Ability to interface effectively with the highest level of the Zoo’s donors and senior staff members.
  • Demonstrated skills in managing and mentoring staff and coaching fundraisers to increasing levels of success.
  • Excellent interpersonal skills and high emotional intelligence, with an ability to develop and maintain long-term, productive relationships internally and externally.
  • Passion for the Zoo’s mission and demonstrated experience in the conservation field preferred.

Preferred Qualifications

  • Experience with philanthropic communities in the Central Oklahoma region and beyond.
  • Experience using a CRM for both research and analysis.

Workplace conditions and environment

  • Occasional travel during non-pandemic times to key locations in the US region and globally.
  • Some evenings, weekends and holiday work will be required.
 
To Apply, Please express interest by emailing your cover letter and resume to Mandy Heaps, Executive Director, mheaps@ZOOfriends.org.
 
 

ZOOfriends Membership Associate (Part Time)

Summary

The Membership Associate handles the admission desk at the ZOOfriends Membership Office, which is located in the Oklahoma City Zoo. This part time position is responsible for welcoming guests, answering questions, phone calls, and providing information about memberships, events, and the OKC Zoo. It is important that our guests feel welcome and excited about being members at the OKC Zoo. Other primary responsibilities include point of sale transactions for admissions, memberships, and event registrations.

Essential Duties and Responsibilities

 • Enthusiastically greet and acknowledge every member, give full attention to requests and comments, and respond appropriately.
• Proactively stay informed about OZS and the Zoo’s calendar of events, event registrations, current promotions, regular admission prices as well as special pricing for a given day and membership pricing, levels and benefits to provide this information to guests and encourage them to be part of all the exciting activities at the Zoo.
• Accurate completion of daily cash registers forms.
• Recognize and resolve member concerns and communicate their requests and comments to management.
• Maintain neat and orderly work and office areas.
• Any other duties within the scope, spirit, and purpose of the position.

EdUcation and/or Experience

• High school diploma or equivalent.
• Two years of customer service experience.

Computer Equipment and Software Requirements

Computer skills in MS Office Suite, point-of-sales, and other purposes.
• Knowledge of standard office administration practices and procedures.

Skills and Abilities Required

• Communicate appropriately with team members and members.
• Basic math skills including addition, subtraction, multiplication, and division.
• Read, count, and write to accurately complete all sales and documentation.
• Handle and count cash accurately.
• Use logic and reason to identify solutions to problems encountered.
• Provide courteous and informative customer service to members.
• Work varied hours/days, including weekends and holidays, or as member attendance dictates such as during special events.
• Process sales transactions through ACME and Altru POS software.
• Able to learn and adapt to new processes and procedures.
• Excellent customer service skills
• Knowledge of organization’s products/services
• Cash and other tender type handling and reconciliation
• Ability to multi-task

Physical Requirements

• Must be able to sit for extended periods.
• Must be able to bend, stoop and squat on occasions.
• Must be able to lift up to 25 pounds.
• Must be able to traverse uneven terrain. 

Compensation

 This part time, non-exempt position earns $11.00/hour.
 
To Apply Please email resume to Stephen Kerr, Director of Membership SKerr@ZOOfriends.org.
*You will be contacted only if considered for an initial phone or in-person interview.
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